guest relations agent job
One of the leading private hospitals with GAHAR accreditation in New Cairo Have a new vacancy as Guest Relations Agent.
If you’re seeking for developing your career so you have the opportunity to join our Team.
*Requirements:
-Bachelor of arts.
-two years in the same position
![]() |
guest relations agent job |
*Job Description:
-Make sure that communication between patients, their families, and the medical personnel is coordinated.
-Educate patients and their families on hospital services, protocols, and comments on their complaints and concerns.
-Refer patients to the appropriate healthcare professionals.
-Aid patients with issues related to hospital admission and registration.
-Honours requirements for patient loyalty status.
-Raise any issues with the service or client complaints with his boss.
- Verify that health and quality requirements are being followed.
-Answer patients' concerns about hospital services and make sure they are addressed properly.
If interested, Please Send Your CV:
sama.tarek@shifaegypt.com